Douglas Bushong

Managed the migration of learning management systems from Seagen to Pfizer. Developed training for the Global IT Change Management Office (CMO). Provided training development support for IT and change management projects, as well as consultation on training for programs outside of Global IT and the CMO. Managed the schedule for the Enterprise-Wide Training Governance (EWTG) committee. 

• Restructured the EWTG committee to provide continued governance for training that spanned across multiple divisions. Developed the charter and approval process for new training requests and served as secretary for the committee to prepare requesters for EWTG review.
• Designed and developed role-based training programs for GxP applications, as well as compliance-based eLearning programs on the use of OneDrive, SharePoint, MS Teams and Seagen’s data classification policy. These programs went to all staff and contractors.
• Consolidated, migrated and decommissioned two learning management systems as part of the Pfizer merger. Provided change management support for the retirement of the WalkMe application.

Managed training projects for the LMS team. Designed and developed courses that spanned across multiple medical centers. Gathered training requirements and content from SMEs. Negotiated agreements between business owners and other stakeholders with competing interests to ensure projects were completed on time. Established an ongoing, repeatable process for maintaining enterprise-wide clinical programs.

• Managed, developed and delivered the Annual Refresher Training for over 19,000 learners. This required coordination between my team, 12 SMEs and over 40 stakeholders across the enterprise.
• Designed and developed eLearning courses on workplace violence prevention and diversity, equity & inclusion in 2021. These annual courses were completed by over 23,000 staff and physicians.
• Established a new Clinical Education Directors (CED) committee after the turnover of several clinical leaders in 2020. This group provides governance for enterprise-wide training programs for nursing staff.
• Created a lessons learned log based on 10 years’ worth of project history and postmortem sessions. This log was used at the start of each project to identify project risks and appropriate mitigation techniques.

Developed training for the new HR/Payroll system (Workday) for over 40,000 employees across the University of Washington. This project involved replacing multiple dis-joined systems with a modern, integrated HR and payroll system. Designed and developed instructor-led and computer-based training. gathered training requirements and assessed learning needs based on functional specifications and business process reviews.

• Developed training videos and job aids for the Workday deployment. Designed video templates and style guides based on guidelines set by the University of Washington, Workday, and general best-practices.
• Created role mapping tools for the Integrated Change Management (ICM) team. Provided synchronous change management workshops to the readiness teams.

Produced 2D and 3D (stereoscopic) artwork for tabletop games. Provided custom commissions of science fiction/fantasy characters at gaming conventions. Produced a series of 3D rendered video game reviews, and a short series on budget gaming.

Designed and taught courses on safety, plant science, troubleshooting, and root cause analysis (RCA). Led cross-functional project teams to design learning programs for field workers. Developed presentations, study guides, exams, videos, posters, and other learning materials. Performed RCAs for field injuries and vehicle incidents. Represented the company in the community by serving as a judge and mentor in the company-sponsored 4-H electrical program. Served on the company’s Inclusion and Diversity Team in 2010 and 2011.

• Designed and delivered a safety training program grounded in root cause analysis, pre-job briefing and hazard assessment in accordance with CFR 1910.269. Brokered an agreement between the union and management team to develop a mutually agreeable hazard assessment tool and RCA training program.
• Designed an instructor-led training program on the request for clearance (RFC) and hold card procedure for over 500 workers and supervisors in accordance with CFR 1910.269(m) and (d).
• Designed eLearning courses on winter driving safety, slow-moving vehicles, and poisonous plant safety for over 1000 field workers. Animated short videos on ladder safety using 3D animation software.
• Served on the company’s inclusion and diversity (I&D) team. Developed training on the I&D toolkit, and delivered training on professional networking at the company’s internal I&D career fair.
• Designed a metrics-driven process to improve training programs based on daily evaluations. Restructured and updated courses in the electrical training program based on data generated by this process.

Planned control system upgrades with the project management and engineering teams.  Troubleshot and repaired control system failures at natural gas compressor stations. Programmed and updated programmable logic controller (PLC) code to ensure safe and continuous operations. Supervised contractors during control system installations. Provided training on work management (Maximo) and electrical safety during the monthly safety meetings.

Taught on-line electrical courses to adult learners. Facilitated over 200 students in the Electricity 101, 102, and 103 courses. Developed supplementary materials and guides for the electrical course. Provided subject matter expertise, technical assistance, and coaching to students in the electrical program. Delivered walk-through instruction to online students, many of whom had little or no prior technical experience.

Installed, maintained, and repaired 250KW Direct Fuel Cell (DFC) stack and support systems. Trained customers on fuel cell operations and maintenance. Completed factory acceptance testing for I&C systems. Provided online and phone support to technicians while working in the Global Technical Assistance Center (GTAC). Calibrated Agilent gas chromatographs. Wrote initial maintenance and operating procedures for fuel cell systems.

Operated the ship’s 550MW reactor during steady state and transient conditions. Calibrated and tested the plant’s instrumentation and control systems. Trained personnel in reactor plant theory, safety, procedures, and quality assurance. Performed reactor plant quality inspections and certified pressure test equipment for use in steam plant maintenance. Served as training petty officer for my division in 2001.

Accepted into Kappa Delta Pi

Accepted into Beta Gamma Sigma.

Awarded the Marvin Curling Memorial Award.

Awarded the Leroy V. Good Memorial Award.

Turkey Tracks is an event that provides young adults with mobility challenges the opportunity to experience the joy of turkey hunting.  More information about the organization can be found here:

Turkey Tracks  

In 2013 I worked with the organizers and guides to gather video footage of the hunts.  I produced a DVD from this footage for them to show at future events. In addition, I developed a WordPress-based website for the charity organizers that would allow them to update their site regularly from the user-friendly WordPress dashboard.

In the 4-H electrical program, 4-H members complete electrical projects including simple series/parallel circuits, shake-up lights, drop lights, and lamps. These projects provide the learners with the opportunity to learn about electricity and electrical safety.  In my capacity as an advisor, I worked with the learners in the months leading up to the fair to ensure they were prepared for the event.  During the week of the fair, I worked with the committee of volunteers to judge the projects, select projects for honors and awards, and determine which would go to the state fair.